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Policies & Conditions

Love My Teeth Pty Ltd is an Australian business subject to the rules and regulations of New South Wales, Australia.

At Love My Teeth we provide our services, products and use of this website to you in accordance with these Policies & Conditions. 

By your use of this website, and when purchasing from us you accept and agree to be bound by these Policies & Conditions. If you do not agree with these policies, you may not access this website or purchase any of our products.

We reserve the right to modify these Policies & Conditions without notification, and suggest you check in to remain updated. These Policies & Conditions were last published on the 25th May 2016.

Shipping

We deliver Worldwide.

Shipping is free on all orders for Australian and New Zealand customers and sent via Australia Post. Standard Delivery means a delivery time of 2 to 5 business days.

International Shipping is $19 and takes between 5 to 10 business days depending on your location. We use a combination of courier and postal services for our international orders.

Lost Parcels

Love My Teeth accepts no responsibility for any lost or unclaimed packages. Online tracking will be available via the Australia post website.

It is the customers responsibility to contact Australia post on 13 13 18 to file a parcel investigation in the event that a parcel goes mising.

Payment

Payment Method

We accept online purchases via credit card only. All payments are processed by Shopify & Stripe payment processing using modern encryption methods.

Refunds & Returns

We offer a 7 day exchange back guarantee for any item that is deemed defective provided it is returned in it's original state. Partial returns will not be accepted. We do not refund for change of mind and for obvious reasons once you use a product there can be no refunds.

It is the customers responsibility to pay for any return shipping costs and any fees which may be incurred during transit.

If an item needs to be returned, contact us through the contact forms on our site first and describe the problem.

Pricing

All prices listed include shipping costs and GST charges. What you see is what you pay.

We reserve the right to modify pricing without notice whilst we also reserve the right to cancel any orders where there has been an error on our website and an incorrect price has been displayed. In this case, all payments will be refunded.

Terms of Product Use

This website does not serve as a substitute for professional medical advice, this website is solely an online store for specialty beauty and oral products. We recommend a protocol of once (for 60 minutes) or twice (for 30 minutes) for 7 days followed by once every 2-4 weeks.

Love My Teeth is not responsible for any adverse side effects which may occur from exceeding this protocol. Love My Teeth does not manufacturer any of the products listed on this website, only distribute.

Your physician or health care practitioner should be consulted if you have any medical questions needed to be addressed as we cannot provide you this information.

The degree of effect of the whiteness will vary from customer to customer depending on the structure of the teeth, the number of applications, or the duration that the system is used.

Teeth whitening may result in a blotchy appearance to the tooth surface when the whitening gel has not been distributed evenly over the teeth.

Teeth whitening fades with time and any unexpected results may be reversible, please consult your physician or health care practitioner if any unexpected results occur.

Teeth whitening products will not whiten any dental work (crowns, veneers, cavities, bridges, etc.).

By completing the transaction process through this website you accept all the risks associated with the product and agree that neither Love My Teeth nor the manufacturer of the product is liable for any unexpected results or complications that may arise as a result of using any products listed on this website.

If you are in need of medical attention, call 000 or your physician immediately.

Love My Teeth should not be used if you are under 13 years of age, pregnant, have current/previous health problems, periodontal disease or gums that are in less than average condition, experience high teeth sensitivity, wear braces, have had recent oral surgery, have decaying teeth, have roots that are exposed, have jaw problems or any other dental issues.

It is the users responsibility to check all ingredients of any product prior to application to ensure you are not allergic to any of the ingredients.

Ingredients / Disclaimer

By purchasing our products you are agreeing to the fact that you have acknowledged and understood the listed ingredients and that any adverse effect will not be the responsibility of Love My Teeth

Teeth Whitening Gel  - Carbamide Peroxide (18%), Glycerol (25%), Propylene Glycol (25%), Purified Water (27%), Ethylene Diamine Tetraacetic Acid (2%), Carbomer (2%), Poly Vinylpyrrolidone (1%)

Desensitisation Gel - Potassium Nitrate (3%), Sodium Fluoride (1%), Carbomer (1%), Poloxamer 407 (4%), 1,2-Propanediol (40%), Deionized Water (50%), Poly Vinylpyrrolidone (0.5%), Menthol (0.5%)

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